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Some of it depends on whether the user needs to enter any more information. If you can tell enough from a forwarded email to create your SQL record without further user input, then forward to a mail-in database is very easy for the user. Otherwise, you might just add an action to the mail template (it could be an agent) to process selected documents or the current document that's open, using a dialogbox to prompt the user for any extra information you might need. You might also flag the documents so processed to avoid processing them a second time.
If the users all have the SQL drivers installed, you can program writing the actual data with the LC LSX. If you don't want to mess with that, or want to be able to do this work offline, you can still use a mail-in database but instead of forwarding documents, mail a document containing items corresponding to the database fields, or XML data in a rich text field (for multiple records at once) or similar. Remember that you can put any items, with any names and datatypes, into a document you mail. It doesn't have to contain only the same fields as a memo.
Feedback response number AGUD8RBKVD created by ~Julia Prefootherlen on 02/09/2012
any of those sounds reasonable
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. . any of those sounds reasonable (~Bill Frokimari... 9.Feb.12) 
